Privacy policy

Last updated: 6th March, 2026

Welcome to Pawzy. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from Pawzy we may collect the following types of information:

Personal Information

This includes information you voluntarily provide, such as:

Full name
Email address
Phone number
Shipping address
Billing address
Payment information (processed securely by third-party payment providers)

Device Information

We may automatically collect certain information including:

IP address
Browser type
Device type
Time zone
Cookies installed on your device
Pages viewed and interaction data

Order Information

When you place an order we collect:

Products purchased
Transaction details
Shipping information
Payment confirmation

2. How We Use Your Information

We use the information collected to:

Process and fulfill your orders
Provide customer support
Communicate order confirmations and shipping updates
Improve our website and shopping experience
Detect fraud or suspicious activity
Send promotional emails or offers (only if you opt in)

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Provide personalized content and offers

You can disable cookies through your browser settings, though some site features may not function properly.

4. Third-Party Services

We may share limited information with trusted third-party services necessary to operate our business, including:

Payment processors
Shipping providers
Marketing platforms
Website analytics tools

Examples may include services like Shopify, payment gateways, and shipping partners. These services only receive the information necessary to perform their functions.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

SSL encrypted checkout
Secure payment gateways
Restricted internal access to sensitive data

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications

To exercise these rights, please contact us at nikunjxarora@gmail.com

7. Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.